CONFLICT MANAGEMENT TRAINING (HOSPITALITY INDUSTRY)
Why do I need Conflict Management training?
In all walks of commercial life, staff members are increasingly exposed to violence at work. This is particularly true of the hospitality industry. If you or your frontline staff could possibly be exposed to such risks, our courses use tried and tested methods to reduce the likelihood of violence.
How much will it cost?
The cost of our training course is £175.00 including VAT. This will cover the training, the exam fees and the certificate (issued by the examining body).
Why train with Pathfinder?
We have tailored this course to address the issues that are most common in the hospitality industry. We can also customize a course for issues specific to your business.
What does the training involve?
There are some theoretical areas to be covered, but in the main these courses are practical, with the emphasis on role-play. This is a certificated course and all students will be encouraged to participate in our role-play experiences and develop appropriate skills. You will be awarded an attendance certificate.
What else can Pathfinder do for me?
We are also able to offer additional training for you or your staff. Some of our most popular courses include:
Courses for non-security staff in the hospitality industry
• Breakaway Techniques - How to avoid and escape from violent contact
• Dynamic Risk Assessment - Procedures used to assess danger or threat of danger in the workplace
Courses for security staff in the hospitality industry
• Breakaway Techniques
• Dynamic Risk Assessment
• Damage Limitation Awareness
• Team Tactics
• First Aid Training
What do I do now?
Contact us using the enquiry form. Or you can call on 01752 226227 for a free consultation. There is no obligation whatsoever, and we may be able to advise you on how to proceed without incurring unnecessary expense.